j******1 发帖数: 67 | 1 Holy,Cao, every time I felt so bad of her,so arrogant and so rude ...... |
n***y 发帖数: 15001 | 2 what insurance he handle? |
b**r 发帖数: 352 | 3 Holly Cow
【在 j******1 的大作中提到】 : Holy,Cao, every time I felt so bad of her,so arrogant and so rude ......
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K******l 发帖数: 2501 | 4 I was gonna said it, lol
【在 b**r 的大作中提到】 : Holly Cow
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r********r 发帖数: 735 | 5 If you don't give us any detail, how can we know?
【在 j******1 的大作中提到】 : Holy,Cao, every time I felt so bad of her,so arrogant and so rude ......
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j******1 发帖数: 67 | 6 I'm not sure the spelling of her name, her phone number is:713-974-4474. She
made several mistakes and never be ready to amend them, just shirk and said
there's no problem with her. I feel really worried, if someday I need to
claim the insurance,what a black face she'll give me.
I told her I'll cancel this insurance, because based on these mistakes and
many unpleasant expierance, I have no reason to believe her work. She said,
it's not the cause to cancel it and hang off the phone call, like she |
K******l 发帖数: 2501 | 7 try to call the insurance company directly to see if it's been canceled.
She
said
,
alwayse do. I'm speechless. There's lots of unpleasant
【在 j******1 的大作中提到】 : I'm not sure the spelling of her name, her phone number is:713-974-4474. She : made several mistakes and never be ready to amend them, just shirk and said : there's no problem with her. I feel really worried, if someday I need to : claim the insurance,what a black face she'll give me. : I told her I'll cancel this insurance, because based on these mistakes and : many unpleasant expierance, I have no reason to believe her work. She said, : it's not the cause to cancel it and hang off the phone call, like she
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r********r 发帖数: 735 | 8 Agent may be arrogant or rude. Most of them are not that smart. But they are
not stupid either. I'm not very sure about the 'mistakes' you are talking
about. Just give us one example.
She
said
,
alwayse do. I'm speechless. There's lots of unpleasant
【在 j******1 的大作中提到】 : I'm not sure the spelling of her name, her phone number is:713-974-4474. She : made several mistakes and never be ready to amend them, just shirk and said : there's no problem with her. I feel really worried, if someday I need to : claim the insurance,what a black face she'll give me. : I told her I'll cancel this insurance, because based on these mistakes and : many unpleasant expierance, I have no reason to believe her work. She said, : it's not the cause to cancel it and hang off the phone call, like she
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r****4 发帖数: 1 | 9 According to the phone number LZ mentioned I recalled this couple and bad
experience too a couple years ago.
One thing was that when I changed our policy to another company with new
agent, I still received renewal bill from this couple. At that point my old
policy was expired and supposed to be automatically canceled if I didn't pay
the renewal policy. I called many times to her to cancel the policy but she
keep asking why we cancel and what's the new agent.
Another thing was why I change to ot |
r********r 发帖数: 735 | 10 Why need many phone calls? Twice, then call the company.
old
pay
she
in
were
【在 r****4 的大作中提到】 : According to the phone number LZ mentioned I recalled this couple and bad : experience too a couple years ago. : One thing was that when I changed our policy to another company with new : agent, I still received renewal bill from this couple. At that point my old : policy was expired and supposed to be automatically canceled if I didn't pay : the renewal policy. I called many times to her to cancel the policy but she : keep asking why we cancel and what's the new agent. : Another thing was why I change to ot
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j******1 发帖数: 67 | 11
old
pay
she
in
were
I have definitely the same angry, sad & disappointed feeling as you; and a
couple years later, that's exactly what they keep doing.
【在 r****4 的大作中提到】 : According to the phone number LZ mentioned I recalled this couple and bad : experience too a couple years ago. : One thing was that when I changed our policy to another company with new : agent, I still received renewal bill from this couple. At that point my old : policy was expired and supposed to be automatically canceled if I didn't pay : the renewal policy. I called many times to her to cancel the policy but she : keep asking why we cancel and what's the new agent. : Another thing was why I change to ot
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n***y 发帖数: 15001 | 12 well...
you can call that number again...
and ask for Jeff...
and complain about it... |
K***s 发帖数: 672 | 13 i guess it is jeff's ,hehe
they are not so bad, just not honest to insurance company, sometime lead to
trouble
【在 n***y 的大作中提到】 : well... : you can call that number again... : and ask for Jeff... : and complain about it...
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h********n 发帖数: 5148 | 14 Totally agree. My insurance is going to expired in May. I have sent the
request to get a new quote many times, but she never reply to me. Because my
insurance premium was low before, so I have referred many friends to her. I
won't do that any more. |
n******i 发帖数: 598 | 15 What is the name of insurance agent??
Is it Rock insurance? |
h********n 发帖数: 5148 | |
m*****i 发帖数: 1829 | 17 emm, I used Rock insurance, but with a different agent. She is ok.
actually I did shop around for my ins. Here are my comments:
713-773-0040. Jenny Xu, she run quotes quickly and send me over a very clean
coverage/price quote sheet. She is very professional and did offer some
extra information that I need. Very good.
713 706 3104. Joy with Rock insurance. She run quotes slower maybe because
the agency receives a lot of calls and they just can't handle the high
demand. I have basic insurance know
【在 n******i 的大作中提到】 : What is the name of insurance agent?? : Is it Rock insurance?
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w**********1 发帖数: 45 | 18 我也报告一下我在HOLLY那里的遭遇吧
当时在她那里买的房屋保险,报价还可以,于是了给了她我的信息,包括信用卡号码。
她说会把文件用email发个我,让我签字。可是等到发来的时候只有签字的最后一页。
给她打电话,她说别人都这样,让我相信她不会骗人。我坚持需要看到整个文件再签字
。她就说她不会用扫描仪,所以不能给我用email发过来,要看就要fax给我,其实我在
刚开始联系她的时候就告诉她我现在在外地,身边没有传真机,只有用email 联系,她
那时是说行的。在我的坚持之下,她说让秘书给我发过来,
等了一天,再打电话的时候就不接我的电话,连续打了一天,终于找到人了,态度很不
好,说秘书没空给我发,给我两个选择,一个是现在就签字,一个是从外地赶到她的办
公室可以看到全文再签字,我也火了,告诉她我会找保险公司cancel这个保单。于是她
马上说我现在就给你发过来。
等我拿到全文,吃了一惊,保单上的信息都是蓄意填的错的,为的是拿到我本不可以拿
到的折扣,所以她的报价低,当然如果真有事情CLAIM的时候保险公司会说我欺诈,当
然和holly是没有关系了,因为都是我自己签的字。
很庆幸在我的坚持之 |
j******1 发帖数: 67 | 19 估计她的保费低,全都是这么来的。保险保险,是保人安心和放心的,真正有了什么事
情发生,我们心里坦然,每年给保险公司送钱不就为了防个意外吗。
如果有问题找不到人,找到人一通乱说,态度恶劣,蓄意添错。以至于真正有事,不敢
向保险公司claim了,一年的保费却仅仅省了一两百快,真是不值,想想找她就是亏呀
。 |
m*****i 发帖数: 1829 | 20 wow, now I know why I never receive the policy coverage sheet from Rock
Insurance le. I asked many times and they explained it over the phone and
never send me the document I asked for.
【在 w**********1 的大作中提到】 : 我也报告一下我在HOLLY那里的遭遇吧 : 当时在她那里买的房屋保险,报价还可以,于是了给了她我的信息,包括信用卡号码。 : 她说会把文件用email发个我,让我签字。可是等到发来的时候只有签字的最后一页。 : 给她打电话,她说别人都这样,让我相信她不会骗人。我坚持需要看到整个文件再签字 : 。她就说她不会用扫描仪,所以不能给我用email发过来,要看就要fax给我,其实我在 : 刚开始联系她的时候就告诉她我现在在外地,身边没有传真机,只有用email 联系,她 : 那时是说行的。在我的坚持之下,她说让秘书给我发过来, : 等了一天,再打电话的时候就不接我的电话,连续打了一天,终于找到人了,态度很不 : 好,说秘书没空给我发,给我两个选择,一个是现在就签字,一个是从外地赶到她的办 : 公室可以看到全文再签字,我也火了,告诉她我会找保险公司cancel这个保单。于是她
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D******l 发帖数: 359 | 21 Holly helped us on the homeowner insurance. The policy sent by the
insurance company was fine, although we only got it after the premium was paid in full.
【在 m*****i 的大作中提到】 : wow, now I know why I never receive the policy coverage sheet from Rock : Insurance le. I asked many times and they explained it over the phone and : never send me the document I asked for.
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