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Pittsburgh版 - 最近在walters修车很不爽
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进入Pittsburgh版参与讨论
1 (共1页)
u********n
发帖数: 78
1
比较懒得翻译,直接把我留在网上的review给贴过来
Recently I need to fix my old car, which has a lot of problems. I went to
Walters based on the nice online reviews. The first time I went there, I was
told they will work out a cost estimation and call me back. A few days
passed, I got no call back. In the following a couple of weeks, I have
called them a couple times and driven there in person multiple times, asking
for a cost estimation. Each time I was told "we will call you back", even "
I promise". But no calls. Eventually, I called back again and was told they
can fix the car. Fine
I brought my car to their shop. A couple of days later, I called them and
was told "it can be done tomorrow or no later than next Monday". I waited
until next Tuesday and called. I was told "its gonna be ready tomorrow, and
WE WILL CALL YOU TOMORROW". Again, the next day, no calls. I called later,
and was told "WE WILL CALL YOU TOMORROW".
This is when I am writing this review. I am not criticizing their technical
ability or honesty or something. I still believe in the online reviews I saw
. I also understand they must be crazily busy. However, I am very unhappy
because they promised to call but failed MANY TIMES. I don't know what is
going on.
x******t
发帖数: 207
2
来美国跟各种service customer打过交道,当他们承诺"I will call you back in xxx
days",我从来不指望。包括UPMC,TMobile,Highmark等等。我的结论就是千万别把他
们口头说的话当回事。
另外一个就是跟老美约好时间见面,别指望人家能准时到。迟到一个小时已经算不错的
了。
我遇到的人或事基本上都是这样,不知道能不能代表大部分美国人?
r**********g
发帖数: 22734
3
基本就是这样,老美似乎根本不把承诺当回事,除非你是他boss或者你答应给他钱

xxx

【在 x******t 的大作中提到】
: 来美国跟各种service customer打过交道,当他们承诺"I will call you back in xxx
: days",我从来不指望。包括UPMC,TMobile,Highmark等等。我的结论就是千万别把他
: 们口头说的话当回事。
: 另外一个就是跟老美约好时间见面,别指望人家能准时到。迟到一个小时已经算不错的
: 了。
: 我遇到的人或事基本上都是这样,不知道能不能代表大部分美国人?

p**c
发帖数: 130
4
包子安慰一下。

was
asking
"
they

【在 u********n 的大作中提到】
: 比较懒得翻译,直接把我留在网上的review给贴过来
: Recently I need to fix my old car, which has a lot of problems. I went to
: Walters based on the nice online reviews. The first time I went there, I was
: told they will work out a cost estimation and call me back. A few days
: passed, I got no call back. In the following a couple of weeks, I have
: called them a couple times and driven there in person multiple times, asking
: for a cost estimation. Each time I was told "we will call you back", even "
: I promise". But no calls. Eventually, I called back again and was told they
: can fix the car. Fine
: I brought my car to their shop. A couple of days later, I called them and

1 (共1页)
进入Pittsburgh版参与讨论
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相关话题的讨论汇总
话题: call话题: told话题: tomorrow话题: called话题: times