HiFi版 - 你知道吗Onkyo hdmi有问题的都可以换新的 |
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p*******m
发帖数: 20761 | 1 Onkyo acknowledges failed units and extending warrranties until 2018
Onkyo USA Support Information
08/19/2014 Loss of Audio/Network Connection Customer Care Program
As part of our commitment to quality and customer service we have determined
that a limited number of Onkyo Brand receivers manufactured between 2009
and 2012 may experience loss of audio or loss of network connection. This
malfunction has been traced back to a defective network chip.
We deeply regret any frustration or inconvenience this situation may have
caused.
To address the problem and help people who may have an impacted receiver,
Onkyo is launching a special Customer Care Program to remedy this issue for
those receivers that may be affected by this loss of audio/network
connection issue. This program has three steps:
1. Verify if your Onkyo receiver is impacted
2. Decide how you prefer to address the issue
3. Send us your receiver in a prepaid box and label that we will provide at
no cost to you
As part of this program we are also extending our standard limited warranty
period to cover this issue for affected receivers through December 31, 2018.
All other terms, conditions and limitations of the original limited
warranty shall continue to apply for the duration of the original standard
limited warranty.
Importantly, please note that the loss of audio/network connection issue
will not result in harm to any connected components or speakers since the
issue is contained to a single element within the affected receivers.
To determine if your receiver is eligible under this Customer Care Program
please click here
Loss of Audio/Network Connection Customer Care Program for US and Canada
customers
We thank you for your loyalty!
Onkyo again apologizes for any inconvenience this may cause and will provide
this repair as expeditiously as possible.
This is great news for all Onkyo owners with failed HDMI/No Sound issues. | a9
发帖数: 21638 | 2 那是上辈子的事儿了
determined
for
at
warranty
2018.
provide
【在 p*******m 的大作中提到】
: Onkyo acknowledges failed units and extending warrranties until 2018
: Onkyo USA Support Information
: 08/19/2014 Loss of Audio/Network Connection Customer Care Program
: As part of our commitment to quality and customer service we have determined
: that a limited number of Onkyo Brand receivers manufactured between 2009
: and 2012 may experience loss of audio or loss of network connection. This
: malfunction has been traced back to a defective network chip.
: We deeply regret any frustration or inconvenience this situation may have
: caused.
: To address the problem and help people who may have an impacted receiver,
| p*******m
发帖数: 20761 | 3
是上辈子的事 上辈子不是到2018吗 还有过完
【在 a9 的大作中提到】
: 那是上辈子的事儿了
:
: determined
: for
: at
: warranty
: 2018.
: provide
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